Changing emergency call recipient

When pressing the SOS button, your car will make a call to a Volvo emergency service by default. If you want your car to call an emergency centre instead, you need to change it in your profile settings.

 Note

Default settings

In some regions, the car calls an emergency centre by default instead of Volvo's emergency service.

Unable to change recipient?

The ability to change emergency call recipient depends on your region and may vary over time.

Press the car symbol in the bottom bar and go to Settings.
Go to Controls → More → SOS button calls Volvo Cars emergency service.
Select one of the options.