Creating a Volvo ID
A Volvo ID can be created in two ways:
Using the Volvo ID app
If you have not already done so, download the Volvo ID app from the Download Center.
Start the app and register a personal email address.
Follow the instructions that will be sent automatically to this email address.
A Volvo ID has now been created and has been automatically registered to the vehicle. The Volvo ID services available can now be used.
Using the Volvo On Call app
Download the latest version of the Volvo On Call app to your cell phone from e.g., the App Store, Windows Phone or Google Play.
Start the app and create a Volvo ID on the start page.
Register a personal email address and then follow the instructions that will be sent automatically to this address.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo On Call mobile app, the ID has to be registered to the vehicle:
With the vehicle connected to the Internet, download the Volvo ID app from the Download Center in the center display's App view. See also the article "Downloading, updating and uninstalling apps."
Start the app and enter your Volvo ID.
Follow the instructions that will be sent automatically to the email address linked to your Volvo ID.
Your Volvo ID is now registered to the vehicle and the Volvo ID services available can be used.
Advantages of having a Volvo ID
- Only one user name and password are required to access online services.
- If you change a user name or password for one of the online service (e.g., Volvo On Call), it/they will also be automatically changed for the other services.