Traffic accident

If your car is involved in a traffic accident, activate the hazard warning flashers and move the car into a safer position if possible.

Do not attempt to restart the car if there is a smell of fuel when the driver display shows the message Safety mode See Owner's manual. If so, leave the car at once!

Call the emergency services or roadside assistance as necessary.

Depending on the car's equipment, the car itself can detect an accident and contact the nearest emergency call centre. If the car does not have Volvo On Call*, there is a European legal requirement, Pan-European eCall, that provides access to an automatic collision alarm and urgent assistance in emergency situations1.

  • Think about safety when exiting the car!
  • Use a reflective vest and position the warning triangle so that other road users are warned.

If you collide with a wild animal

Be careful, injured animals can feel trapped and then defend themselves.

Call the police to get help with humane killing if the animal is seriously injured, or move a dead animal away from the road so that it is not a danger to other road users.

  1. * Option/accessory.
  2. 1 Applies to certain markets.