Volvo Assistance1
To summon help in case of illness, external threats to the car or passengers, Volvo Assistance can be alerted manually by depressing the SOS button for at least 2 seconds. The car calls Volvo Assistance and a message is sent containing the car's position, among other things.
If verbal contact cannot be established, Volvo Assistance contacts the relevant authorities that assist with appropriate action.
Prioritise public emergency number1
It is possible to set up the system so that the car calls a public emergency call centre instead of Volvo Assistance. See the separate instructions.
Emergency call centre2
To summon help in case of illness, external threats to the car or passengers, an emergency call centre can be alerted manually by depressing the SOS button for at least 2 seconds.
Note
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations. Abuse may lead to supplementary charges.
You can use the 
button for other assistance, e.g. questions on the use of the car or if you need roadside assistance.
Note
The SOS button must only be used in the event of accident, illness or an external threat against the car and its passengers. The SOS function is only intended for emergency situations. Abuse may lead to supplementary charges.
You can use the button for other assistance, e.g. questions on the use of the car or if you need roadside assistance.
Emergency number
When the collision alarm is activated the system attempts to establish contact with the country's Volvo Assistance. If this is not possible, then the call is routed to the designated emergency number for the area where the car is located.