Pairing the Volvo Cars app with the car

There are different ways of pairing the Volvo Cars app with your car. The steps vary depending on car model and model year, so make sure to read the section that applies to your car.

If you have paired the app with more than one car and want to switch between them, see the following section for more information:

EX90

Pairing the Volvo Cars app with the car

Before pairing the Volvo Cars app with the car, your Volvo ID needs to be connected to the owner profile. This will be done by Volvo Cars when you buy or lease a car directly from them. If you buy the car from a retailer, they should help you set this up. If you're not connected to the car through a Volvo Cars ordering process or via a retailer, you need to connect your Volvo ID to the owner profile yourself.

Make sure to follow the instructions that apply to your situation.

Follow the steps below if you've bought or leased your car directly from Volvo Cars or a retailer.
Sit in the driver's seat with your car key.
Follow the instructions in the centre display to set up the owner profile.
You'll be asked to log in with your Volvo ID. This will connect your Volvo ID to the profile.
Log in to the Volvo Cars app on your phone with the same Volvo ID to see the connected car.
You now have full access to the car.
Follow the steps below if you're not connected to the car through a Volvo Cars ordering process or via a retailer.
Sit in the driver's seat with all your car keys.
Follow the instructions in the centre display to set up the owner profile.
  • You'll first be asked to register as the car's owner (this may not necessarily refer to the legal owner).
  • Next, you'll be asked to log in with your Volvo ID. This will connect your Volvo ID to the profile.
In the car's centre display, follow the instructions on the welcome screen.
Log in to the Volvo Cars app with the same Volvo ID to see the connected car.
You now have full access to the car.

If you have an owner profile, you can now share Volvo Cars app access to your car with other drivers. See .

Applicable models

EX90, model year 2025 and later

All cars with Google built-in except EX90

Performing a factory reset of a pre-owned car

If the previous owner of your car hasn't removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the car's centre display, but it is recommended to ask the previous owner to remove the car in the Volvo Cars app.

Pairing the Volvo Cars app with the car for the first time

Follow these instructions if you've never paired the app with the car before. The process may vary depending on:

  • If you've not paired the app with any car before.
  • If you've paired the app with other cars before.

Make sure to follow the instructions that apply to your situation. If you've paired the app with your car before or if the pairing process was incomplete, see Re-pairing the Volvo Cars app with the car or completing the pairing process

Log in to the Volvo Cars app with your Volvo ID.
  • If you've not paired the app with any car before, press Add your car on the welcome screen.
  • If you've paired the app with other cars, go to the profile tab Px-2037-VOC app icon Profile > Your cars > Add car.
Add your car's vehicle identification number (VIN) and follow the instructions in the app.
  • Admin users: If you want to connect as an admin, sit in the driver's seat with all the car keys. This is necessary to set up the admin profile.
  • Other users: If you want to connect as an additional driver, sit in the car with one car key.

Re-pairing the Volvo Cars app with the car or completing the pairing process

Follow these instructions if you've previsouly paired the app with the car and you want to pair it again, or if the pairing process was incomplete.

Log in to the Volvo Cars app with your Volvo ID.
Go to the profile tab Px-2037-VOC app icon Profile > Your cars.
Select your car and press Select car.

Press Continue pairing and select the scenario that applies to you:

  • I deleted the app
  • I have replaced my old phone
  • I want and additional phone paired
  • None of the above
Press Next and follow the instructions in the app.

Enabling data sharing for the Volvo Cars app

Data sharing for the Volvo Cars app needs to be enabled in order for the app to access data from the car. This is needed for functions such as climate and lock/unlock doors.

In the centre display, press the settings symbol iCup-2037-Settings symbol > Privacy > Volvo privacy settings > Volvo Cars app.
Make sure that data sharing is enabled.

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX40, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40 Recharge Pure Electric, model year 2021-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC90, XC90 Recharge, model year 2023 and later

Cars with the earlier infotainment system (Sensus)

To have access to all the functions in the Volvo Cars app, you need:

  • to be registered as a car owner in Volvo's system. Contact Volvo support or a retailer to report the ownership.
  • a valid subscription for connected services (previously called Volvo On Call subscription). See Subscription for connected services for more information.
  • to pair the app with the car.

 Note

If you don't have a valid subscription, you can still use certain basic services1, such as accessing the user manual and booking service for your car. In the Volvo Cars app, choose to add your car and enter the car's vehicle identification number (VIN).

Pairing the Volvo Cars app with the car

 Note

Make sure that Car Modem Internet is not selected as the internet source in the centre display. If it is selected, you will not be able to connect the Volvo Cars app with your car.

Make sure that the car is in an area with mobile coverage and that your phone has an internet connection.

Have your four-digit PIN code, your Volvo ID and the vehicle identification number (VIN) available. A Volvo ID can be created when logging in to the Volvo Cars app and you can find the VIN in the windscreen or centre display. See Creating a Volvo ID for more information.

Log in to the Volvo Cars app with your Volvo ID.
  • If you've not paired the app with other cars before, press Add your car on the welcome screen.
  • If you've paired the app with other cars before, go to the profile tab Px-2037-VOC app icon Profile > Your cars > Add car.
Add your car's vehicle identification number (VIN) and follow the instructions in the app.

 Note

If you share a car with other people, it's recommended that every user creates their own Volvo ID as they are personal.

A Volvo ID can be linked to up to ten cars, and each car can have up to ten Volvo IDs linked to them.

Applicable models

S60, S60 Twin Engine/Recharge, model year 2019-2022

S90, model year 2017-2021

S90 Twin Engine/Recharge, model year 2018-2021

V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022

V90 Twin Engine/Recharge, model year 2018-2021

V90, V90 Cross Country, model year 2017-2021

XC40, model year 2018-2024

XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024

XC60, XC60 Twin Engine/Recharge, model year 2018-2021

XC90, XC90 Twin Engine/Recharge, model year 2016-2022

All cars

Switching between paired cars in the Volvo Cars app

If you've paired the Volvo Cars app with more than one car, you can switch between them in two ways.

Via the profile tab:
Go to the profile tab Px-2037-VOC app icon Profile > Your cars.
Select the car you want to switch to and press Select car.
Via the home screen:
Go to the home tab Px-2037-VOC app icon Home and press the down arrow symbol next to the car's name.
Select the car you want to switch to.
  1. 1 Applies to certain markets.