Pairing the Volvo Cars app with the car

Updated 31/10/2024

There are different ways of pairing the Volvo Cars app with your car. The steps vary depending on car model and model year, so be sure to read the section that applies to your car.

If you have paired the app with more than one car and want to switch between them, see the following section for more information:

Switching between paired cars in the Volvo Cars app

EX90

Before pairing the Volvo Cars app with the car, your Volvo ID needs to be connected to the owner profile. This will be done by Volvo Cars when you buy or lease a car directly from them. If you buy the car from a retailer, they should help you set this up. If you're not connected to the car through a Volvo Cars ordering process or via a retailer, you need to connect your Volvo ID to the owner profile yourself.

Make sure to follow the instructions that apply to your situation.

Follow the steps below if you've bought or leased your car directly from Volvo Cars or a retailer.

Sit in the driver's seat with your car key.

Follow the instructions in the centre display to set up the owner profile.

You'll be asked to log in with your Volvo ID. This will connect your Volvo ID to the profile.

You now have full access to the car.

Follow the steps below if you're not connected to the car through a Volvo Cars ordering process or via a retailer.

Sit in the driver's seat with all your car keys.

Follow the instructions in the centre display to set up the owner profile.

You'll first be asked to register as the car's owner (this may not necessarily refer to the legal owner).
Next, you'll be asked to log in with your Volvo ID. This will connect your Volvo ID to the profile.

In the car's centre display, follow the instructions on the welcome screen.

You now have full access to the car.

Applicable models

EX90, model year 2025 and later

All cars with Google built-in except EX90

Performing a factory reset of a pre-owned car

If the previous owner of your car hasn't removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the car's centre display, but it is recommended to ask the previous owner to remove the car in the Volvo Cars app.

See Performing a factory reset of a pre-owned car for more information.

Pairing the Volvo Cars app

The process may vary depending on whether or not you have paired the app with the car before. Make sure to follow the instructions that apply to your situation.

If you have not paired the app to other cars before, press Add your car on the welcome screen.
If you've already paired the app to other cars, go to the profile tab > Your cars > Add car.

Add your car's vehicle identification number (VIN) and follow the instructions in the app.

Admin users: If you want to connect as an admin, sit in the driver's seat with all the car keys. This is necessary to set up the admin profile.
Other users: If you want to connect as an additional driver, sit in the car with one car key.

Enabling data sharing for the Volvo Cars app

Data sharing for the Volvo Cars app needs to be enabled in order for the app to access data from the car. This is needed for functions such as climate and lock/unlock doors.

In the centre display, press the settings symbol iCup-2037-Settings symbol

> Privacy > Volvo privacy settings > Volvo Cars app.

Make sure that data sharing is enabled.

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX40, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40 Recharge Pure Electric, model year 2021-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC90, XC90 Recharge, model year 2023 and later

Cars with the earlier infotainment system (Sensus)

To have access to all the functions in the Volvo Cars app, you need:

to be registered as a car owner in Volvo's system. Contact Volvo support or a retailer to report the ownership.
a valid subscription for connected services (previously called Volvo On Call subscription). See Subscription for connected services for more information.
to pair the app with the car.

Note

If you don't have a valid subscription, you can still use certain basic services1, such as accessing the user manual and booking service for your car. In the Volvo Cars app, choose to add your car and enter the car's vehicle identification number (VIN).

Pairing the Volvo Cars app

Note

Make sure that Car Modem Internet is not selected as the internet source in the centre display. If it is selected, you will not be able to connect the Volvo Cars app with your car.

Make sure that the car is in an area with mobile coverage and that your phone has an internet connection.

Have your four-digit PIN code, your Volvo ID and the vehicle identification number (VIN) available. A Volvo ID can be created when logging in to the Volvo Cars app and you can find the VIN in the windscreen or centre display. See Creating a Volvo ID for more information.

If you have not paired to app to other cars before, press Add your car on the welcome screen.
If you already have paired your app to other cars, go to the profile tab > Your cars > Add car.

Add your car's vehicle identification number (VIN) and follow the instructions in the app.

Note

If you share a car with other people, it is recommended that every user creates their own Volvo ID since they are personal.

A Volvo ID can be linked to up to ten cars, and each car can have up to ten Volvo IDs linked to them.

Applicable models

S60, S60 Twin Engine/Recharge, model year 2019-2022

S90, model year 2017-2021

S90 Twin Engine/Recharge, model year 2018-2021

V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022

V90 Twin Engine/Recharge, model year 2018-2021

V90, V90 Cross Country, model year 2017-2021

XC40, model year 2018-2024

XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024

XC60, XC60 Twin Engine/Recharge, model year 2018-2021

XC90, XC90 Twin Engine/Recharge, model year 2016-2022

All cars

Switching between paired cars in the Volvo Cars app

If you have paired more than one car with the Volvo Cars app, you can switch between them in two ways.

Via the profile tab:

Go to the profile tab Px-2037-VOC app icon Profile

> Your cars.

Select the car you want to switch to and press Select car.

Via the home screen:

Go to the home tab Px-2037-VOC app icon Home

and press the down arrow symbol next to the car's name.

Select the car you want to switch to.