You get My Volvo Experience
From Volvo Certified Technicians that are always there for you and whose priority is your safety. To innovation that helps you protect what’s important. Volvos are created for less worrying and more living. Because there’s nothing more important than helping keep you safe on the road.
New Volvo Cars includes Complimentary Factory Scheduled Maintenance. This maintenance program is designed to complement your Volvo Cars warranty and will help ensure trouble-free operation of your Volvo vehicle.
Convenience, delivered. Service your car on your own time, and terms. We’ll pick up your car for service and deliver it back to you*.
The new vehicle warranty period for repairs is four (4) years or 50,000 miles, whichever occurs first. The warranty begins on the date the vehicle is sold/delivered to the first retail purchaser or put into service, whichever occurs first.****
The Lifetime Parts & Labor Warranty is available to any retail customer that purchases an eligible part and has it installed at an Authorized Volvo Cars Retailer. Pay for a repair once and never pay for it again.+
Get help at the touch of a button, wherever, whenever++. With Volvo Roadside Assistance Plus, you get complimentary towing to a Volvo Cars retailer or Volvo Certified Collision Center, 24/7 Roadside services like fuel delivery and battery jumps, lockout assistance, trip interruption, and more.
We’ve got you covered. Even after your warranty has expired, your vehicle is still eligible for Volvo Roadside Assistance. With no cost+++, we will arrange to have your Volvo car towed to the nearest authorized Volvo Cars retailer or Volvo Certified Collision Center within a 25-mile radius.
Owners' Manuals, FAQs, and Customer Support
Owning a car doesn’t have to be complicated. My Volvo Experience puts everything you need at your fingertips. From FAQs to owners’ manuals, you can find everything you need for your car, quickly.
By 2040, Volvo Cars will be a climate-neutral, circular business. To help get there, we’ve partnered with recycling companies to create a new process for our retailers to safely recycle, reuse, and dispose of waste products generated through servicing Volvo cars.
*Volvo Valet is only available at participating retailers. **Only available on model year 2015.5 and newer. ***The Customer Lifetime Parts Warranty on these parts will be for two years from the purchase date for defects for the part replacement only. Labor will not be included. ****Volvo Car USA LLC, as applicable warrant that repairs required to Volvo passenger vehicles due to defects in material or workmanship and occurring under normal use will be made at no charge for parts and/or labor during the warranty period. +The Lifetime Parts & Labor Warranty does not apply to third party purchasers such as independent repair shops, body shops, or on parts purchased over the counter and not installed by an authorized Volvo dealer. This warranty does not cover accessories, wear items or consumables. Part failures due to installation errors will not be covered by any Volvo Part Warranty. ++New Volvo vehicles include complimentary Roadside Assistance for 4 years. Certified by Volvo vehicles include complimentary Volvo Roadside Assistance for 5 years. +++There is no cost for (1) the first 25 miles to any authorized Volvo retailer in the case of a mechanical or electrical breakdown or (2) the first 25 miles to an authorized Certified Collision Center in the case of an accident, for any distance further than the foregoing, there will be an overage fee for mileage beyond the initial 25 miles.