General information about updating
Maps may be updated 2-12 times a year (depending on market).
There are two ways to update maps. Either via a computer and a USB memory, or directly from the car1 (if the car is connected to the Internet).
The car's map is divided up into a number of predefined regions. When updating map data it is not necessary to update all the regions - the driver can choose to only update one or more specific regions.
One or several regions can be updated when the car is connected to the Internet. If a large number of regions - or the whole map - is to be updated, the total quantity of map data can be so large that it is much easier to update via a computer using a USB memory.
Note
Updating of the map structure
Sometimes the map structure must be changed - this occurs if a region has to be added or when a large region needs to be divided into smaller regions. When this occurs any attempt to update individual regions using a normal procedure will fail and a message will indicate the reason.
Instead, the whole map must be reinstalled using a USB memory stick. For further information, search support information at www.volvocars.com or contact a Volvo dealer.
Updating of the navigation system software
Besides the map data, the navigation system's own software, which is subject to constant development, requires updating now and then. A situation can then arise where the latest updates of map data cannot be supported by the existing software of the navigation system. In which case, a message is shown to inform that the navigation system software must also be updated. This can be done at a Volvo dealer. It is also possible to get help with the map update itself at a Volvo dealer. However, note that even if the map update itself is free-of-charge, the workshop time for performing the update may involve charges.
Frequently asked questions
| Question | Answer |
|---|---|
| Is it possible to change the platform for map data, e.g. from Europe to North America? | Yes, with some exceptions. Contact a Volvo dealer for up-to-date information. |
| How long does it take to download a map update? | It depends on the map file size and the connection bandwidth. Information about the update's size (MB) is shown on the screen. |
| How large is an update? | This depends on the market. Detailed information is provided for each market's map under the support information at volvocars.com. |
| None of this updating works - what should I do? | Search further support information at volvocars.com or contact a Volvo dealer. |
| Unnecessary notifications for map updates are shown – what should you do? | Set the home region in order to reduce the number of notifications since this excludes updates for other areas. Tap on and select your region, and then tap on Set as home region. |