Contact a Volvo On Call service centre via the Volvo Cars app.
When the Volvo On Call Service Centre has verified the car's owner or other authorised individual using the PIN code, an unlocking signal is sent to the car according to agreement.
Press gently once on the rubberised pressure plate underneath the tailgate handle to unlock the car.
Now all doors can be opened as normal.
Note
If the rubberised pressure plate on the tailgate is not depressed within a certain time, predetermined by a Volvo On Call service centre, the car will be locked again.
Note
If, for example, the car is parked in a parking garage, the remote unlocking function may possibly be limited due to poor reception.