Stopping electric vehicle charging

Updated 2024-03-26

Stop charging at any time by pressing the button next to the charging socket or tapping the button in the center display.

Stopping charging (alternating current/AC)1

Press the button next to the charging socket or tap the button in the center display.

Important

Charging must be stopped before the charging cable is removed from the vehicle's charging socket. Failing to stop charging before unplugging the charging cable could damage the charging cable or the system.

2139-BEV-Stop charging- rear inlet and charging gun

Press the lock button on the charging cable's handle. The handle will be released/unlocked. Unplug the cable from the vehicle's charging socket and close the charger door.

Remove the charging cable from the charging station, or plug the permanent charging cable into the charging station's storage socket.

Charging cable automatically locks

If the charging cable is not removed from the charging socket, it will automatically lock back into place a short time after unlocking to maximize charging. The charging cable can be released again by pressing the button next to the charging socket or the button in the center display.

Stopping rapid charging (direct current/DC)

Important

Never try to unplug the charging cable from the vehicle while it is charging. Always stop charging first by pressing the button next to the charging socket or tapping the button in the center display. Then unplug the charging cable after the charging socket lock automatically unlocks.

To stop rapid charging, press the button next to the vehicle's charging socket, tap the button in the center display, or use the charging station's user interface.

Charging will stop and the charging socket will automatically unlock. This may take a few seconds.

Unplug the charging cable from the vehicle's charging socket and close the cover.

Plug the charging cable into the charging station's storage socket or hang it back in the designated location.

Unlocking the vehicle during rapid charging

Rapid charging will not normally be interrupted if the vehicle is unlocked. If rapid charging is stopped, it will not resume automatically because the charging station requires reauthorization of charging via the user interface. If rapid charging is stopped, the charging cable will not automatically lock into place again. To restart interrupted rapid charging, remove the charging cable from the vehicle's charging socket, then plug it in again and follow the instructions in the charging station's user interface.

In the event of problems removing the charging handle

If the charging handle does not release, take the following action:

Make sure that the key is within range and that the vehicle is unlocked. Stop charging.

Stop charging from the charging station or wall outlet and retry step 1.

Charging via charging station: contact the charging station's customer care for assistance to stop charging.
Charging with own charging station: safely disconnect the power supply to the charging station.
Charging via wall outlet: safely disconnect the power supply to the wall outlet.

Wiggle the charging handle and retry step 1.

Lock and unlock the vehicle. Then retry step 1 again.

Lock the vehicle and wait until the LED light at the vehicle's charging socket goes out, this can take up to 7 minutes. Then unlock the vehicle and retry step 1 again.

If the problem persists, contact your Volvo retailer.