Selling a vehicle
- Removing the link between the vehicle and the Volvo Cars app
- Do a factory reset in the center display.
Removing the link between the vehicle and the Volvo Cars app
Your Volvo ID is personal and does not need to be changed or deleted if you sell your vehicle. However, you do need to end ownership, remove the link between the Volvo Cars app and the vehicle, and delete all personal user data from the vehicle.
To remove the connection between the vehicle and the Volvo Cars app, you must be logged in to the app. If you do not have access to the app, contact your Volvo retailer and explain that you want to sell your vehicle.
You can end your ownership under Connected vehicles in the tab. Select the relevant vehicle and follow the instructions in the app to end ownership.
When ownership is ended, user history and other user accounts will be deleted. Contact your Volvo retailer if you would like to delete your contact information from their system.
Do a factory reset
Applies for:
V40, V70, XC70 and S80 of model year 2012-2019.
S60, V60 and XC60 of model year 2012-2018.
Do a factory reset
Do a factory reset
Applies to cars with Google built-in.
In order to reset network settings or to reset the car to factory settings, the user profile must have administrator privileges, which are obtained by clicking on the Become an admin option in the profile view.
Purchasing a vehicle with Volvo On Call
When a car is purchased and imported to a different country, the owner should take care to visit a dealer in the country in which the car is purchased. The dealer should then delete all customer data in their systems. In the country to which the car is imported, the owner should contact a dealer for help with starting the Volvo On Call service.
Buying a car with Google built-in
- All you need to do is to connect the Volvo Cars app to the car.
Applicable models
Cars equipped with Volvo On Call or Google built-in