Getting started with the Volvo Cars app | Getting started

Updated 28/11/2024

The Volvo Cars app provides access to connected services and functions that make it possible to control your car remotely. If you are using the Volvo Cars app for the first time, there are some steps you need to take to get started. The steps vary depending on car model and model year, so be sure to read the section that applies to your car.

EX90

Downloading the Volvo Cars app

The Volvo Cars app is available for iPhone, iPad and Apple Watch as well as Android phones and Android tablets. You can download it for free from the Apple App Store or Google Play. The app is updated regularly, so make sure that you have the latest version on your phone.

The minimum software version required on your device to use the Volvo Cars app is:

iOS 16.4
Android 8.0

Note

Make sure that you have downloaded the Volvo Cars app. The Volvo EX30 app can only be paired with Volvo EX30 cars.

Volvo ID

You will need a Volvo ID to log in to the Volvo Cars app. If you don't already have one, open the Volvo Cars app and select the option to create a new Volvo ID or go to volvoid.eu.volvocars.com/Account/ and follow the instructions.

Creating a Volvo ID

For security reasons, two-factor authentication will be implemented later this year. This means that when you sign in, you will also need to enter a code that is sent to you via SMS1 or e-mail.

Two-factor authentication in the Volvo Cars app

Pairing the Volvo Cars app with your car

Before you can start using remote Volvo Cars app functions, such as lock status and climate features, you need to pair the app with your car.

Pairing the Volvo Cars app with the car

Note

Certain information, including personal data, needs to be processed for you to be able to use all functions connected to the service. Read more about terms & conditions and privacy at volvocars.com/intl/legal.

Applicable models

EX90, model year 2025 and later

All cars with Google built-in except EX90

Downloading the Volvo Cars app

The Volvo Cars app is available for iPhone, iPad and Apple Watch as well as Android phones. You can download it for free from the Apple App Store or Google Play. The app is updated regularly, so make sure that you have the latest version on your phone.

The minimum software version required on your device to use the Volvo Cars app is:

iOS 16.4
Android 8.0

Note

Make sure that you have downloaded the Volvo Cars app. The Volvo EX30 app can only be paired with Volvo EX30 cars.

Volvo ID

Creating a Volvo ID

For security reasons, two-factor authentication will be implemented later this year. This means that when you sign in, you will also need to enter a code that is sent to you via SMS1 or e-mail.

Two-factor authentication in the Volvo Cars app

User profile in the car

You can use your own user profile and connect it to your key so that your Volvo is fully customised every time you get into the car. Your user profile will also be connected to your Volvo Cars app when you have paired it with the car.

Pairing the Volvo Cars app with your car

Before you can start using remote Volvo Cars app functions, such as lock status and climate features, you need to pair the app with your car.

Pairing the Volvo Cars app with the car

Note

Applicable models

C40, model year 2022-2024

EC40, model year 2025 and later

EX40, model year 2025 and later

S60, S60 Recharge, model year 2023 and later

S90, S90 Recharge, model year 2022 and later

V60, V60 Recharge, V60 Cross Country, model year 2023 and later

V90, V90 Recharge, V90 Cross Country, model year 2022 and later

XC40 Recharge Pure Electric, model year 2021-2024

XC40 (mild hybrid), model year 2023 and later

XC60, XC60 Recharge, model year 2022 and later

XC90, XC90 Recharge, model year 2023 and later

Cars with the earlier infotainment system (Sensus)

Downloading the Volvo Cars app

The Volvo Cars app is available for iPhone and Android phones. You can download it for free from the Apple App Store or Google Play. The app is updated regularly, so make sure that you have the latest version on your phone.

The minimum software version required on your device to use the Volvo Cars app is:

iOS 16.4
Android 8.0

Volvo ID

Creating a Volvo ID

For security reasons, two-factor authentication will be implemented later this year. This means that when you sign in, you will also need to enter a code that is sent to you via SMS1 or e-mail.

Two-factor authentication in the Volvo Cars app

PIN code

A four-digit PIN code is automatically generated by Volvo support or by an authorised Volvo dealer and is sent to the car owner. For security reasons, the PIN code is required when pairing the Volvo Cars app with the car. If you buy a used car or if you have lost your PIN code, you can request a new one.

PIN code

Pairing the Volvo Cars app with your car

In order to have access to the full range of functions in the Volvo Cars app you need a valid Volvo Cars app subscription (previously called Volvo On Call subscription) and you need to pair the app with your car.

Pairing the Volvo Cars app with the car

Note

Applicable models

S60, S60 Twin Engine/Recharge, model year 2019-2022

S90, model year 2017-2021

S90 Twin Engine/Recharge, model year 2018-2021

V60, V60 Cross Country, V60 Twin Engine/Recharge, model year 2019-2022

V90 Twin Engine/Recharge, model year 2018-2021

V90, V90 Cross Country, model year 2017-2021

XC40, model year 2018-2024

XC40 Twin Engine/Recharge (plug-in hybrid), model year 2019-2024

XC60, XC60 Twin Engine/Recharge, model year 2018-2021

XC90, XC90 Twin Engine/Recharge, model year 2016-2022