In the event of an accident in which the seat belt pretensioners, airbags or the inflatable curtains have been triggered, a signal is transmitted automatically to the Volvo On Call customer service center, who send the appropriate type of assistance (ambulance, police, etc.) to the site.
When a service is active, a symbol will appear on the center display.
The SOS button: emergency situations
Press and hold the SOS button for approx. 2 seconds to activate the manual alarm function.
The ON CALL button: roadside assistance
Press the ON CALL button for approx. 2 seconds to activate the roadside assistance functions.
Alternative to the ON CALL button
In the center display's Phone view, tap On Call. Select Call in the pop-up window that opens.
Note
The SOS button should only be used in an emergency situation such as an accident, illness or in the event of a threat to the occupants of the vehicle. Misusing this button could result in extra charges.
The ON CALL button can be used for all of the other Volvo On Call services, including roadside assistance.
Canceling a call
A service call that has been initiated can be cancelled within 8 seconds by pressing the EXIT button on the steering wheel keypad.
Settings
Settings and selections can be made in the center display by going to . These settings include activating/deactivating a subscription, button lock, etc.