Connectivity

Connect to the Internet with Sensus Connected Touch

The Sensus Connected Touch option allows you to connect to the Internet using your mobile phone or a 3G/4G dongle.

Change of ownership with connected services

In the event of a change of ownership, there are some steps that need to be taken to unlink the previous owner and give the new owner the option to connect the Volvo Cars app to the car.

Extending your subscription

To use the connected functions in the Volvo Cars app, the car requires a subscription for connected services. You can choose between different time periods when you renew or reactivate your subscription for connected services. Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

Subscription

To use the connected functions in the Volvo Cars app, the car requires a subscription for connected services. Your subscription includes emergency assistance and security services as well as app services. Cars equipped with Google built-in are supplied with a subscription to digital services, which provides access to connected functions in the Volvo Cars app, as well as additional services. The subscription is valid for 4 years.

Internet connection for OTA software downloads

The car needs to be connected to the internet through its built-in SIM card while an over-the-air (OTA) software update is downloading.

Pairing the Volvo Cars app with the car

There are different ways of pairing the Volvo Cars app with your car. The steps vary depending on car model and model year, so be sure to read the section that applies to your car.

Unpairing the Volvo Cars app

Before you uninstall the Volvo Cars app, make sure that you have unpaired it from the car to properly remove the connection. It may cause inconvenience for you to connect to your car in the future if you only remove the app from your phone. How you unpair the app depends on car model and model year, so be sure to read the section that applies to your car.

Connectivity issues

A symbol visible in the top left corner of the centre display shows the car's connectivity status. If there is a problem, there are a few things you can try to restore the connectivity.